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Common FAQs

Can I have an event during the daytime?

Yes, our event venue is available during the day as early as 7 a.m. for breakfasts, brunches, lunches, showers and meetings. Anything set up inside the aquarium however is not available until after the aquarium closes. 

Do you have onsite catering?

We are very proud to partner with Chef Anthony Felan of Fat Calf Brasserie as our exclusive inhouse caterer. All catering packages include servers, server assistants and bussers. All dinnerware, flatware, glassware is included. A 20% service charge will be added to the food and beverage portion of your bill.

 

Is outside catering an option?

Outside caterers may only be brought on Sunday thru Thursday. If you choose an outside caterer, they must follow our catering guidelines. A cleaning deposit is required. If your outside caterer does not provide uniformed staff, we will provide 1 buffet attendant and 1 busser per 50 people at $175 each. No outside food is allowed other than what a caterer provides with the exception of bakery-bought cake.

Do my vendors need insurance?

Yes, we do have a few rules that must be followed for the health and safety of our animals and guests and to ensure our events run as smoothly and seamlessly as possible. We require vendors to be licensed and insured and carry workers comp if they have staff. Here is a list of our other current vendor guidelines.

 

Are tables, chairs and linens included?

Available are 18 rustic 8' farm tables (seats 6 - 8), 20 rustic 8' long wooden benches (seat 3-4), 100 wooden cross back chairs, and ten 30" pub tables. Table linens (tablecloths, napkins, runners) are not included but can be rented inexpensively in any color from any party rental company.

Do you provide event coordination?

We do not provide event planning. This is client responsibility. Hiring an event planner is highly recommended for large events and weddings.

 

Can we bring our own alcohol?

No, alcohol may only be dispensed by one of our event bartenders through the purchase of a bar package. All bar glasses, cocktail napkins, mixers, etc are included in our bar packages.

 

What else is included?

Setup/breakdown up of table/chairs, buffet tables, water stations, minimal clean up and trash removal. Outside vendors are responsible for bringing in their own supplies/equipment and cleaning up their own designated areas.

 

Do I need security at my event?

Yes, the Aquarium requires one security guard per 50 people for events after 6 p.m. The security guard(s) fee will be added to your invoice at $40 per hour per guard.  This service is provided by the Shreveport Police Department.
 

Can we bring in decorations?

Yes. We require all tables to have centerpieces. We can provide a basic centerpiece, if needed for $25 per table. All other decor must be approved in advance. We do not allow decorations to be stapled, nailed or taped to any surface. No glitter, confetti or balloons are permitted. Anything that was once a part of a marine habitat is not allowed (shells, starfish, sand dollars etc). The client is responsible for removing all decorations and any other materials brought in by the end of scheduled event time. A $300 refundable cleaning deposit maybe required in advance.

 

Is there on-site staff available to help?

A manager will be on-site throughout your event to assist with event logistics. Our staff is not available to assist contracted vendors during your event. Please arrange to have your own coordinator for this and have your caterer bring adequate uniformed staff.

 

What if I rent some items for my event and need them delivered?

Rental items must be delivered on day of event during business hours. Times must be arranged in advance. Because we may host multiple events on weekends, we cannot have rental items remain onsite for entire weekend. Rental Items must be picked up by 11 a.m. next morning.

 

Do you have free parking?

Yes! Shreveport Aquarium provides free parking on 2nd floor parking garage across the street. There is also limited parking by event venue entrance. We can also recommend a valet parking service if desired.

 

This sounds great, how do I book my event?

We require a 30% nonrefundable deposit to hold your date. Visit our Contact Us page to request form information.